Terms and Conditions

Last Updated: August 14, 2026

Welcome to Cool Products AIS. By using our website or placing an order with us, you agree to these Terms and Conditions.

We sell consumer electronics, smartphones, accessories, and related products. Products may be new or used, as indicated in the applicable product description.

We do our best to ensure that product descriptions, pricing, and availability are accurate. If an error occurs or an item becomes unavailable after an order is placed, we will contact you and offer an appropriate solution or a full refund.

By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method.

All purchases are also subject to our Shipping Policy and Refund Policy.

Our goal is simple: provide good products and make things easy for our customers. If you have any problem with an order, please contact us and we will be happy to help.

Refund Policy

Last Updated: August 14, 2026

We want you to be happy with your purchase.

If you are not completely satisfied with your order for any reason, simply contact us. We will process your refund promptly, no questions asked.

Call us at 1-888-337-1872 or email [email protected] and provide your order information so we can locate your purchase.

Refunds are processed by us as soon as your request is received during normal business hours. Once processed, the time it takes for the refund to appear in your account may depend on your bank or payment provider.

If there is ever a problem, please contact us directly. We want to make resolving it as quick and easy as possible.

Shipping Policy

Last Updated: August 14, 2026

We offer standard shipping throughout the United States.

Orders are typically delivered within 5–8 days.

Although delays are rare, they can occasionally happen due to the carrier or circumstances outside our control. If we become aware of a delay affecting your order, we will notify you as soon as possible.

If you have any questions about your shipment, please contact us.

Privacy Policy

Last Updated: August 14, 2026

Your privacy matters to us.

Cool Products AIS collects only the information reasonably necessary to process your purchase, deliver your order, provide customer support, issue refunds, and operate our business. This may include information such as your name, contact information, billing or shipping information, and order details.

We do not sell, rent, or trade your personal information. We are not interested in selling customer data or using your personal information for unrelated purposes.

Information may be shared with trusted service providers only when necessary to complete your transaction, process your payment, deliver your order, or provide customer service.

We take reasonable steps to protect the personal information provided to us and retain information only as necessary for legitimate business or legal purposes.

If you have any questions about your information or our privacy practices, contact us.

Your information is your information. We respect that.

Contact Us

Toll Free: 1-888-337-1872
Email: [email protected]